Safe Gaming

At khalagar Responsible Gaming — Keep the fun, keep the control

Gaming is entertainment — our goal is to make sure it never becomes a burden. khalagar believes every player's safety and wellbeing should always come first.

Time Limit
You Decide
Budget Control
Set a Deposit Limit
Self-Exclusion Anytime
Responsible Gaming Checklist
  • Play for entertainment only, not as a source of income
  • Set a budget in advance and stick to it.
  • Don't chase losses by placing bigger bets
  • Do not play under stress or the influence of substances
  • Prioritize spending time with family and friends
  • Don't hesitate to seek help when you need it
Our Protection Tools

Khalagar puts you in full control — how much you play, how much you spend, it's entirely up to you.

Setting a Deposit Limit

Set daily, weekly, or monthly deposit limits. No transactions beyond the set limit will be permitted, keeping your finances secure.

Session Time Limit

Set a maximum duration for each gaming session. After the time is up, you'll automatically receive a warning and, if needed, the session will be closed.

Cooling-Off Period

Take a break for a set period — from 24 hours up to 6 weeks. During this time, your account will be temporarily deactivated.

Self-Exclusion

You can apply for a long-term self-exclusion lasting from 6 months to 5 years. During this time, your khalagar account will be fully closed and no promotional messages will be sent.

Bet Limit Controls

Set the maximum amount in BDT you want to stake per bet. Once set, the limit cannot be increased before the specified period — but it can be lowered instantly.

24/7 Support & Counselling

If you feel you have a problem with gaming, contact our support team. We're always ready to help — without judgment.

What Is Responsible Gaming and Why It Matters

Responsible gaming means enjoying gaming as a healthy form of entertainment — staying in full control, knowing your time and spending limits, and being able to stop when needed. khalagar believes every player's gaming experience should be enjoyable, never stressful.

Online gaming is growing in popularity across Bangladesh. From young adults to the middle-aged, many people now enjoy gaming on their smartphones. But when entertainment becomes a habit, it can start to have a negative impact on social, family, and financial life. That's why responsible gaming is a top priority at khalagar.

The responsible gaming tools on our platform are designed so any player can easily manage their gaming habits. This isn't just a policy — it's our promise.

khalagar's Commitment: We will never pressure you to play more or spend more. Your wellbeing always comes first.

Recognise the Signs of Addiction

Gaming addiction often develops gradually — it's not always obvious right away. Certain warning signs, however, should prompt immediate action. If you or someone close to you is showing any of the following, act quickly:

Chasing losses by continuing to play
Feeling restless or irritable when not gaming
Hiding gaming from family and friends
Spending beyond your gaming budget
Neglecting work, studies, or responsibilities
Skipping sleep or meals to keep playing
Gaming with borrowed or loaned money
Telling yourself "this is the last time" but being unable to stop
Warning: If you notice two or more of the above signs, take a break right away and speak with our support team.

How to Set Your Own Limits

The most effective way to game responsibly is to set limits before you start. At khalagar, you can easily configure the following limits:

Limit Type Description Effective from
Daily Deposit Maximum daily deposit amount in BDT Instant
Weekly Deposit Maximum total deposit limit per week Instant
Monthly Deposit Total amount in BDT you can deposit per month Instant
Session Time Limit Maximum continuous play duration Instant
Per Bet Limit Maximum amount per single bet Instant
Cooling-Off Temporary Break (24 hours – 6 weeks) With 24 hours' notice
Self-Exclusion Long-Term Account Closure Within 72 hours
Important: Lowering a limit takes effect immediately. Increasing a limit, however, requires a 7-day waiting period — this is intentional, to prevent impulsive decisions.

Self-Assessment: Check Yourself

Being honest with yourself about your gaming habits is the first step to responsible gaming. Answer the following questions truthfully and reflect on where you stand:

1
Do you find it hard to stop yourself from spending beyond your set budget?
2
Do you find yourself betting more in an attempt to recover money you've lost?
3
Have you cut back on family time or work to spend more time gaming?
4
Have you ever lied or kept secrets about your gaming?
5
Do you feel anxious or angry when you're unable to game?
6
Have you ever borrowed or taken on debt to fund your gaming?
Result: If you answered "Yes" to 3 or more questions, consider seeking help right away. khalagar's support team will assist you with complete confidentiality.

How to Self-Exclude

If you feel you need a longer break from gaming, use khalagar's self-exclusion feature. It's a strong decision, and we respect it.

1

Go to Account Settings

Log in and go to "Responsible Gaming" under your profile settings.

2

Choose your self-exclusion duration

Choose your preferred duration — 6 months, 1 year, 2 years, 5 years, or permanent.

3

Confirmation

Please confirm your decision. Your account will be fully deactivated within 72 hours.

4

Promotional Messages Off

Khalagar will not send any promotional emails or notifications during your self-exclusion period.

5

Reactivation

Your account will not be reactivated automatically once the period ends — you'll need to apply yourself and complete a cooling-off period.

Keep in mind: If you attempt to open a new account during a self-exclusion period, it will come to our attention and that account will be closed.

Protecting Family & Loved Ones

If someone in your family is struggling with a gaming problem, you can help. khalagar offers protection through third-party requests.

  • Request account closure on behalf of a family member
  • Report suspicious gaming behavior to us
  • Use device locks to prevent minors from accessing gaming content.
  • No one under 18 may create an account at khalagar — this is strictly enforced.
Contact us: If you're concerned about a family member's gaming, email us at [email protected]. We'll handle the matter with complete confidentiality.

FAQ

No. Once self-exclusion is activated, it cannot be cancelled before the chosen period ends. This is intentionally strict to prevent impulsive decisions from overriding your commitment.

Lowering your deposit limit takes effect immediately. However, increasing it requires a 7-day waiting period — a deliberate delay designed to protect you.

Reach khalagar's support team via live chat or email. Seeking help from a mental health professional or a trusted family member is also one of the most effective steps you can take.

Your balance is fully protected during self-exclusion or a cooling-off period. It will be intact when you reactivate. You also have the option to withdraw your balance during the exclusion period.

No. khalagar strictly enforces an 18+ policy. Age is verified at registration, and additional identity verification may be requested in cases of doubt.
Fun + Control = Responsible Gaming

Play at your own pace, On your own terms

Gaming at khalagar is more than winning or losing — it's an experience that's completely in your hands. Join today and play responsibly.

khalagar's Commitment
  • You're fully in control
  • We'll alert you if we notice signs of addictive behaviour.
  • 24/7 Support, No Judgment
  • The 18+ policy is strictly enforced
  • Transparent & Fair Gaming Environment
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